DARA DRESS

Ready to ship in 1-3 business days

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Shipping Policy

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Shipping Policy

Thank you for shopping with us! We are dedicated to providing you with fast and reliable delivery. Here’s what you need to know about our shipping process when we fulfill your orders from our UK warehouse:

1. Order Processing: Your order will be processed and shipped directly from our UK warehouse, ensuring quicker delivery times within the UK and Europe.

2. Shipping Timeline: Enjoy fast delivery with shipping times ranging from 1-3 working days within the UK. For international orders, delivery times will vary based on the destination.

3. Tracking Your Order: Once your order has been dispatched, you will receive a tracking number via email, allowing you to monitor your package until it reaches you.

4. Shipping Costs: We offer highly competitive shipping rates starting from just £2.50 within the UK. The exact shipping cost will be calculated at checkout based on your location and the size of your order.

5. Customer Support: If you have any questions or concerns about your order, our customer support team is ready to assist you. We’re here to ensure a smooth shopping experience!

Thank you for choosing StylSmith. We are proud to bring you high-quality Nigerian products with the speed and reliability of our UK fulfillment service!

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Refund Policy

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Overview:
Thank you for shopping with StylSmith on Hub234. We strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, you may return the item under the conditions outlined below. Please note that customers are responsible for the shipping costs of returns.
Return Eligibility:
1. Return Window:
- Items must be returned within [number] days from the date of delivery.
2. Condition of Items:
- Returned items must be in their original condition, unused, and with all original packaging and tags intact.
- Items that are damaged, worn, or altered are not eligible for return.
3. Non-Returnable Items:
- Certain items are not eligible for return, including but not limited to perishable goods, custom-made products, and items marked as final sale.
- Please check the product description for specific return information.
Return Process:
1. Requesting a Return:
- To initiate a return, please contact our customer service team at stylsmithinfo@gmail.com with your order number and the reason for the return.
- Our team will provide you with a Return Merchandise Authorization (RMA) number and return instructions.
2. Shipping Costs:
- Customers are responsible for the shipping costs associated with returning items.
- We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
3. Return Address:
- Returns should be sent to the following address:
Hub234
28, Summerley Court
Bradford
United Kingdom
BD108TD
4. Processing Returns:
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7 days.
Damaged, Defective, or Incorrect Items:
- If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order.
- We will cover the return shipping costs for damaged, defective, or incorrect items.
- Upon verification, we will provide instructions for returning the item and arrange for a replacement or a refund.
Contact Us:
If you have any questions or need further assistance, please contact our customer service team:
- Email: stylsmithinfo@gmail.com

Additional Information:
- We recommend reviewing all product details, descriptions, and customer reviews before making a purchase to ensure it meets your expectations.
- For any inquiries regarding our products, please feel free to contact us prior to making your purchase.
Thank you for shopping with StylSmith. We value your business and hope you enjoy our products.